How do Fintech Companies Frame Fraud Risk Management?

How do Fintech Companies Frame Fraud Risk Management?

Praveen Paulose, MD & CEO, Celusion Technologies, 0

Today, businesses are more vulnerable to frauds than before. With current business trends such as global supply chains and dependency on IT, along with economic instability, frauds have become more visible and easier to commit. Surveys are conducted regularly to determine fraud's true scope and cost to organizations and consumers. However as it is difficult to gain a thorough picture of the entire extent of the problem, the findings differ. Additionally, firms must deal with increased public and regulatory scrutiny and the risk of reputational harm that comes with fraud claims. As we witness rising globalization, more robust marketplaces, quicker technological advancements, and periods of economic struggle, the likelihood of fraud may only increase. In this milieu, businesses must rethink their fraud risk management strategies. Companies are implementing fraud management software and digital solutions to effectively manage fraud risk to combat this problem.

Risk Assessment:
The three most essential components of a fraud risk assessment are identifying, analyzing, and evaluating the risks. To address the problem, the first significant step is to identify high-risk fraud areas, and this must be performed before any further analysis or assessment can occur. Organizations conduct extensive fraud risk assessments to identify specific fraud schemes and vulnerabilities, estimate the likelihood and impact of such techniques, examine current fraud control operations, and take action to minimize vestigial fraud risks.

Financial institutions should employ automated systems driven by powerful AI to identify patterns peculiar to fraudulent activities

A fraud risk assessment covers crucial areas of operation serves as the foundation for developing a sustainable plan for long-term monitoring and evaluation. Keeping an eye out for signs of fraud often refers to ‘red flags’, essential for identifying whether a fraud has occurred during moments of rapid expansion when vulnerabilities get exposed. Whenever a fraudulent act occurs at a different organization, companies should reassess the effectiveness of their fraud risk management plans resulting in identifying opportunities for improvement.

Fraud Prevention:
According to a new analysis from the ACFE (Association of Certified Fraud Examiners), firms globally lose about five percent of their gross revenue each year due to fraud. The semi-yearly report examined 2,504 incidents of genuine fraud from 125 countries, resulting in losses of more than $ 3.6 billion. This fraud loss percentage rate is not meagre, especially with economic limitations stricter than ever. Fraud loss may become ingrained in an organization's culture, if unaddressed, wreaking havoc on its stability and producing ever-increasing losses.
●Omnichannel Security: Almost all organizations place customer convenience and digital growth at the forefront of their digital strategy. All aspects of customer engagement can now be managed through omnichannel, from onboarding to day-to-day use. Although there are many advantages to providing services entirely online, it also makes businesses more vulnerable to identity-based risks. The problem is determining if new and current clients are genuine without causing a negative user experience through user-friendly adaptive verification; consumers can be sure of your digital identity at all times. Firms also adopt scalable and flexible cloud platforms that offer real-time evaluations and technology powered with powerful AI and machine learning capabilities to ensure transparent and seamless digital partnerships.

●Less Risk: Organizations have never had access to as much data as they have now, which might open up new avenues for detecting material frauds through data mining, analysis, and interpretation. Companies increasingly rely on data analytics to spot anomalous transactions and trends that suggest serious fraud. To increase the prospects for fraud prevention or detection, businesses could employ numerous practices, such as mandating data analytics for fraud testing in audits, to keep ahead of changing regulatory regulations in business audits. In addition to leveraging electronic confirmations for audit documentation wherever possible and establishing a unique fraud risk assessment tool for use with audit committees and officials in charge of corporate governance.

●Seamless User Experience: It is critical to deliver seamless user experiences across all digital touchpoints to build strong customer relationships. Consumers are gradually relying on the internet to obtain services and products. Thus, providing a seamless user experience while maintaining fraud detection and mitigation is more critical than ever. Companies must implement fraud detection techniques that run in the background without disrupting user flow to harmonize the need to identify and mitigate fraud with less friction to provide end-users more authority and foster business development.

Fraud Detection:
Financial fraud has become an increasingly severe problem, resulting in financial losses, distrust, and credibility issues for both financial enterprises and customers. In recent years, the number of transactions has skyrocketed due to technology disruption in banking and payments (credit/debit cards, smartphones, etc.), resulting in different financial frauds, including credit card fraud, money laundering, and mortgage fraud.

Financial institutions should employ automated systems driven by powerful AI to identify patterns peculiar to fraudulent activities. These AI continuously monitor the data that passes through a system, flag dubious transactions, and alert humans to investigate; for example, several systems create automatic reports if the results exceed preset thresholds or exceptions, enabling immediate identification of anomalous results. Another method of detecting fraud is using machine learning-based systems that identify thousands of patterns rather than relying on a rule-based system. As new fraud trends arise daily, the financial industry increasingly relies on AI and machine learning to detect fraud.

Fraud is prevalent, and a business faces risk both inside and outside. To combat it, fraud detection, assessment, and prevention cover both internal and external vulnerabilities and corporate fraud culture at large. Fraud prevention is facilitated by a collaborative effort and a positive company culture. Still, fraud detection is only as robust as its controls and reports strategy; thus, requiring constant monitoring and reporting ensures that a fraud management system is always productive, transparent, and up-to-date.