AI is shaping the contact center of the future

Over the last decade, digital transformation has been a core area of focus for businesses looking to introduce efficiencies to meet changing business and market requirements. Conversational artificial...

The Shape of Insurance Industry: Now and Then!

I wouldn’t be far from the truth if I say that today, nearly all conversations in the...

Leading Change & Driving Innovation: A Financial Outlook

The COVID-19 pandemic has affected the financial salubrity of businesses across the...

The Emerging Media & Entertainment Industry

The entertainment industry in India is a sunrise sector for the economy and is making...

Life Coaches & Why You should Become One

In this short essay, I would like to talk about how any individual can become a life coach for at least one person even if not in a formal way....

Creating A World Of Commerce For Humans

With the evolving epidemiological and fatality figures surrounding the growing COVID cases everyday, it is clear that saving lives and mobilising...

Lay Off or Invest

Neeraj is also an invitational speaker, Mentor and an Angel Investor who is always eager to boost the ecosystem through his experience.At a time...

Cloud Kitchen Is Redefining The Safe Dining Experience

In the land of diverse cuisines like India, food is an emotion; and the reinforced concept of Cloud kitchen is trying to shield this notion. The...

Top Trends In Social Commerce Business

Social media platforms are hugely dynamic with constant technological changes, utility evolution, and feature advancements that are designed to...

The Importance of Empathetic Leadership in the Age of Disruption

In today’s ever-changing business landscape which is fuelled by the proliferation of new technologies and the age of disruption, the tenets of...

Incumbent Wealth Firms Must Boost Technology Capabilities to Innovate & Keep Pace with Investor Needs

A shift in consumer preferences, a more financially-literate client pool, and exacting demands from millennial investors are making technology...

Intelligent Automation Is Not Autonomous: Six Best Practices For Capital Markets Business Leaders Who Want To Drive Change

CIOs know that there is a big gap between what a lot of technology promises and what it delivers. Every day, news feeds bombard us with information...

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