How HR Automation is Changing Employee Experience

How HR Automation is Changing Employee Experience

Amitabh Kapoor, Chief Human Resource Officer, ICCS, 0

Every organization recognizes the value of human resource management. In fact, HR processes are a crucial component of every business, whether recruiting staff, providing training, or ensuring that labor regulations are followed. But the HR department's operations are thought to be rather manual. The HR team takes it upon themselves to personally do each task, which could take a lot of time.

The manual approach used in HR processes is being replaced by automation as a result of technological advancements. As a result, HR procedures have been made simpler and take less time. HR automation, to put it simply, is the act of employing software to digitize and automate time-consuming and monotonous human resources tasks like paying employees, tracking time, and administering benefits.

HR Automation: Key Benefits
Increased output: All document-driven tasks have become digitalized through HR automation, increasing productivity and efficiency across the entire organization. It facilitates the tracking, gathering, and digital analysis of many forms of data, allowing the HR staff to conduct quick analysis and reach valuable judgments in no time.

Reduce Data-driven Errors: Data-Driven Errors are bound to take place when the manual approach is concerned. Previously all HR processes were undertaken by the HR team themselves, which were time-consuming and prone to errors as well. But with the advent of HR automation, all HR processes got digitalized, which turned out to be a boon for the HR teams as their processes got simplified, thereby producing accurate and time-oriented results.

Quick and Smart Business Decisions With HR automation, you get access to accurate, in-time and error-free data, which in turn gives you enough time to analyze the data and make quick, smart and valuable decisions that would prove to be beneficial for the company.

Paperless Documentation: Due to HR automation, the need to produce the manual hard copy of reports and documents got eliminated, which in turn reduced the risk of loss or theft. Additionally, the expenses of storage and printing for paper-based procedures also got reduced due to digital records.

Ideal Operating Cost: All HR procedures, such as hiring, training, and other ones, got digitalized through HR automation, which improved organizational growth at the lowest possible operating cost. Recruitment was viewed as a time-consuming and expensive procedure prior to the introduction of HR automation, but after automation came into play, hiring was made simple, effective, and affordable.
Impact on Employee Experience when Digitalization took Hold
There is no denying that digital transformations are playing a great role in simplifying our lives. But as they say, there are two sides of a coin; this rapid technological and societal change rendered many individuals worried, isolated, and disoriented. This has affected both employee well-being generally and workplace engagement specifically. Especially after the outbreak of Covid-19, working from home became the new normal. Adhering to this, businesses enforced the necessary changes in a short period of time without using the proper change management techniques. As a result, employees felt confused, overloaded, excluded, dissatisfied, and anxious. Outside of the comprehensive instruction to work from home or use a particular technology, employees frequently did not receive advice or support on how to continue fulfilling job requirements or how they would be evaluated.

Companies must develop original techniques to enhance the entire employee experience and give workers a sense of belonging among one another in place of isolation, tension, and disorientation

However, in this ever-changing climate, businesses should take some steps to monitor their personnel. The success of your staff depends on effective communication. Additionally, it is important to confirm they have the tools they need to work from home with them. Assist them in practicing optimal production by providing a flexible work environment.

Role of HR Automation in Altering employee experience
It is not a secret that automation has proved to be beneficial for companies in terms of simplifying work processes, reducing manual work, eliminating the room for human errors and producing accurate results, which in turn helps in quick decision making. But on the other side, the personal connection has significantly reduced, which has led to low employee engagement. The out-of-work interactions are no longer a thing. There is a need for new digital technologies to keep employees linked in the evolving landscape of digital workspaces when they are geographically dispersed. Companies must devise strategies to foster camaraderie among employees and maintain their motivation.

Road Ahead
Since the incoming of HR automation, HR processes have been simplified, which has led to quick business decision-making. Previously due to the manual approach, HR processes were considered time-consuming and prone to errors which in turn affected the credibility of the results. But with automation in the picture, less time is spent gathering information and more time is spent analyzing, which produces accurate findings. However, the way digital workspaces are being used now necessitates the development of new digital technologies that keep workers engaged and provide them with a positive experience. Companies must develop original techniques to enhance the entire employee experience and give workers a sense of belonging among one another in place of isolation, tension, and disorientation.