Abhishek Kalwar: Building A Unique Platform Which Prioritizes On Patient Care
Abhishek Kalwar
Founder & CEO
In an exclusive interview with CEO Insights, Abhishek talks more about his professional journey and the unique business operations of Bridgetech Medihealth India.
What was the inception story behind the establishment of the business? Also, who all have played a crucial role in your success as a business leader?
`Your Health Our Priority' is our motto, and owing to the quality and transparency of our services, we are now one of India's leading health platform, where you can buy medicines online with discount. We also facilitate lab tests at home. You can avail over 2,000 tests and get tested by 100+ top and verified labs
at the best prices. Customer centricity is the core of our values. Our team of highly trained phlebotomists looks into each order to give you a fulfilling experience. With a presence in more than 2500 Locations in India, we've made healthcare accessible to millions by giving them quality care at affordable prices.
Over the last 10 years, Komal, who has been my colleague, has been a constant support to me and he is also a Co-Founder & CMO of Bridgetech Medihealth India Private Limited. Apart from that, my mother and brother are also two people who have been constantly on my side and they have supported me through thick and thin.
What were the initial challenges that you faced in the industry? Also what are the opportunities that you see in this sector?
We started this company during the lockdown and hiring the right employees and building a cohesive team was a challenge for us in the beginning. This is an industry with immense business opportunity and potential especially in India which as high population. There is also high demand for quality healthcare in the country and people are more conscious about their health nowadays. The market is booming and we see a plethora of expansion opportunities in this stratum.
What separates you from the rest?
We are focusing on the rural sectors primarily and we are offering more discounts than any of our competitors. We are creating comprehensive healthcare packages for our patients at an affordable price. We are also conducting regular medical camps in rural sectors and these are free as well. In metro cities, we are also offering immense discounts, and this helps us to create a niche in the market.
Over the last 10 years, Komal, who has been my colleague, has been a constant support to me and he is also a Co-Founder & CMO of Bridgetech Medihealth India Private Limited. Apart from that, my mother and brother are also two people who have been constantly on my side and they have supported me through thick and thin.
What were the initial challenges that you faced in the industry? Also what are the opportunities that you see in this sector?
We started this company during the lockdown and hiring the right employees and building a cohesive team was a challenge for us in the beginning. This is an industry with immense business opportunity and potential especially in India which as high population. There is also high demand for quality healthcare in the country and people are more conscious about their health nowadays. The market is booming and we see a plethora of expansion opportunities in this stratum.
We are focusing on the rural sectors primarily and we are offering more discounts than any of our competitors
What separates you from the rest?
We are focusing on the rural sectors primarily and we are offering more discounts than any of our competitors. We are creating comprehensive healthcare packages for our patients at an affordable price. We are also conducting regular medical camps in rural sectors and these are free as well. In metro cities, we are also offering immense discounts, and this helps us to create a niche in the market.
We are constantly innovating, and this helps us to consistently improve the quality of our offerings. We have 200 employees working for us, and in rural areas, we use them to directly contact with the patients. We also use social media platforms and mobile app to reach to our customers and expand the scale of our operations.
Where are you positioned in the market?
We are actually in the initial phase of our operations, and currently, we are developing laboratories, medicine centers, and both online and offline healthcare infrastructure so that top-notch healthcare services are easily accessible for people who especially come from rural and semi-urban areas. Our company is also working with WHO.
How has been the growth of the company since its inception? Also, what are the future plans?
We want to help people and grow organically. We want to offer the best value for money offerings to the patients, and that is our top priority. We are coming-up with our laboratories and many will be launched with-in a year itself. We will offer discounts to our patients both in the online and offline mode and we want to bring a change in the rural healthcare segment.
Can you mention few milestones that bestowed you utmost satisfaction?
I wanted to work in the healthcare segment from a very young age onwards, and in the beginning of my professional career, I didn't get any opportunities to get into this industry. Then when I got into the industry in 2010, I was happy and in the last 10 years, I have got 11 promotions as well. Last year, I got my certification from WHO, which is also one moment which I am proud about.
Abhishek Kalwar, Founder & CEO, Bridgetech Medihealth India
A pioneering business leader who prioritizes on offering the best services consistently at an affordable price, Abhishek has also been able to turn his passion for healthcare into a successful business.
Where are you positioned in the market?
We are actually in the initial phase of our operations, and currently, we are developing laboratories, medicine centers, and both online and offline healthcare infrastructure so that top-notch healthcare services are easily accessible for people who especially come from rural and semi-urban areas. Our company is also working with WHO.
How has been the growth of the company since its inception? Also, what are the future plans?
We want to help people and grow organically. We want to offer the best value for money offerings to the patients, and that is our top priority. We are coming-up with our laboratories and many will be launched with-in a year itself. We will offer discounts to our patients both in the online and offline mode and we want to bring a change in the rural healthcare segment.
Can you mention few milestones that bestowed you utmost satisfaction?
I wanted to work in the healthcare segment from a very young age onwards, and in the beginning of my professional career, I didn't get any opportunities to get into this industry. Then when I got into the industry in 2010, I was happy and in the last 10 years, I have got 11 promotions as well. Last year, I got my certification from WHO, which is also one moment which I am proud about.
Abhishek Kalwar, Founder & CEO, Bridgetech Medihealth India
A pioneering business leader who prioritizes on offering the best services consistently at an affordable price, Abhishek has also been able to turn his passion for healthcare into a successful business.