Call Center: Trends & Opportunities In Call Center

Key to survival and success of any business lies in the manner it treats its customers. Call Centers are the direct interface of a business to its existing or potential customers. Call Center operations and...

Public Wi-Fi: Secure Your Connection, Protect Your Data & Stay Safe

In the recent past, employees have been increasingly asking for open access to...

Blockchain Finding Feet In Telcos

In essence, blockchain is a decentralized, immutable electronic ledger a write once...

Enable, Stand Back And Get Out Of The Way

The way companies ingest, implement and manage technology is changing dramatically....

To Outsource or Build In-house

In the past few decades, enterprises have changed the way they used to look at IT. Earlier perception of IT as cost centre has changed to profit...

Delivering the Fundamental Tenants of Payment System

Online banking, internet-based activities have increased. It has increased in muscles and bones. It also possesses the much-needed flexibility...

Understanding the Prospects of Cloud Technology

There's no doubt that the cloud has transformed the entire news and information industry. Nearly every piece of transformative technology both in...

Good Data Management Practices is the Key to Successful AI

AI is the new mobile for 2019. Everything will be expected to be smarter, insightful and conversational. We are transitioning to a world where AI...

Breaking Stereotypes to Be the Leaders of Tomorrow

Women CEOs are breaking the glass ceilings with their leadership in technology. As rightly said by our Former Prime Minister, Indira Gandhi,...

Evolving Telco Role Play for Enterprise Customer Engagement

The advent of the digital era has brought about a sea change in customer behavior. Consumer to-day is becoming more demanding and less loyal with...

How Digital Transformation will Revolutionize Human Resources

The ongoing tech boom has led to the emergence of several groundbreaking technologies that have completely redefined business functions and HR is...

Why Successful Digital Transformations

Digital transformation spending is projected to hit $1.7 trillion dollars in 2019. Yes, that’s trillion with a ‘T’. For contrast, there were...

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