HCL Co-Develops AI Claims Management Solutions with Claim Genius

The global leading technology company, HCL has signed a strategic agreement with Claim Genius, the provider of AI automation solutions for the auto insurance market, to jointly develop and market new AI claims management solutions. As a part of the agreement, HCL will provide Claim Genius’ real-time damage analysis technology for passenger vehicles to global insurance carriers.

HCL will integrate Claim Genius’ platform with its core claims platform, widely used by carriers. This integrated workflow solution will be available for HCL’s global clients and will drive speed, accuracy, and productivity improvements for the automobile insurance services sector. Once the service is implemented, clients will get an instant AI-powered repair estimate for the damaged vehicle based on photos or videos uploaded from the client’s mobile app or claims management system. The platform also eases immediately incorporating the estimate information into the insurer’s claims management workflow utilizing HCL’s core claims-management products.

Claim Genius’ damage analysis technology provides powerful automated features including instant analysis of uploaded damage photos and videos, detection and analysis of vehicle parts and damage, and prediction of vehicle total loss based on client defined threshold. The technology also provides active feedback for continuous AI model optimization and full API access for custom integration among other features.

Coming together with HCL’s comprehensive claims management solutions, these new features will help clients drive new efficiencies into their claims workflow and accelerate the transformation towards a virtual and touchless claims future.