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Practo Announces Leadership Reshuffle with Shashank ND, Jagnoor Singh

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Practo, one of the world’s most trusted digital healthcare platforms, today announced a new leadership structure to support its next phase of growth. Shashank ND Singh, Founder & CEO, has been elevated to the expanded role of Managing Director and Executive Chairman.

Jagnoor Singh, previously Chief Operating Officer, has been appointed Chief Executive Officer, effective 01 September 2026. The new structure comes at a time of strong business momentum for Practo, which is growing at 40% year-on-year and has remained profitable for the past two and a half years.

As Managing Director and Executive Chairman, Shashank ND Singh continues to shape Practo's overall vision, product and strategy and leads the company's long-term innovation agenda, capital strategy, inorganic growth and corporate development initiatives.

“Over the past 18 years, Practo has built a trusted healthcare platform connecting patients, doctors and providers at scale. We are now entering a phase that requires us to strengthen execution across our businesses while investing deeply in the ideas that will shape healthcare over the next decade. Jagnoor has brought strong operating rigour and ambition to Practo, and has been instrumental in advancing our growth strategy. I look forward to working even more closely with him as we scale our impact, accelerate innovation and build Practo’s next phase of growth,” says  Shashank ND Singh, Founder, Managing Director and Executive Chairman, Practo.

Also Read: How CHROs Can Build an AI-Ready Workforce

Singh joined Practo as Chief Operating Officer in January 2025 and has spent close to two years driving the company’s growth strategy, strengthening execution and advancing its expansion into new markets.

Also Read: Why AI Alone Won't Transform Customer Experience: Lessons from CX Leaders

Before Practo, Singh held senior operating roles at Bharti Airtel, Unacademy and OYO, spanning telecom and consumer internet. As CEO, he leads Practo’s overall strategy, growth and operations across global markets, working closely with Shashank ND to advance the company’s long-term vision.

 

Also Read: 5 FTAs Strengthening India’s Growth Prospects in 2026 & Beyond

“Since joining Practo, I have had the opportunity to help strengthen our businesses and advance our global expansion. The progress we have made has deepened my conviction in the opportunity ahead and in our ability to deliver meaningful impact for patients and providers. Practo has an exceptional leadership team, strong foundations and a clear ambition for the future. Our focus is to build on this momentum - scaling globally, deepening our role across the healthcare ecosystem and harnessing AI to strengthen our products and improve healthcare outcomes. I look forward to working closely with Shashank and the entire Practo team as we take this next chapter forward,” says Jagnoor Singh, Chief Executive Officer, Practo.

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