SBI General unveils helpline for Health Insurance Customers

Recently, SBI General Insurance Company said it is getting out to its customers connected to their health policies and claims process amidst the pandemic and has launched around the clock number to assist them. It is serving customers with inquiries associated with any of their health policies oscillating from policy covers to the claims process with this health line.

This undertakes implication against the backdrop of the rising coronavirus cases in the country as the infected people are climbing to get admitted to hospitals amidst huge pressure on the healthcare infrastructure.

Non-life insurer SBI General Insurance Company said it has launched "Healthline", a 24x7 helpline service for its health insurance customers. 'Healthline' has steadfast a toll-free number and a mobile number that will be attended by the customer service team 24x7 to address the queries of SBIG customers related to health policies.

P C Kandpal, MD and CEO, SBI General Insurance, states, "Considering the situation about the pandemic, we felt our customers would need servicing and support for their health insurance. Hence, through this 'Healthline' we intend to strengthen our commitment to our customers by being there to answer all their health policy-related queries at any hour.”