Chief Compliance Officer
She forms the most accurate picture of a great leader, almost a superwomen in her ability to communicate an inspiring vision, to design an effective corporate strategy, and consistently achieve performance targets.
While celebrating exceptional compliance officers, CEO Insights had a chance to interact with Nisha Goswami. The following excerpt is an exclusive conversation of knowing more about her success journey and how she is adeptly and passionately fulfills her leadership roles.
Tell us about Agarwal Group and how did your journey begin as the CCO.
Agrawal Group of Companies are a Kandla-based Business Enterprise in diversified activities for more than five decades. The company has multiple business houses including transportation, manufacturing salt, sale of automobiles of all sorts, and much more. This organization is so massive that initially, I felt I would be lost as a petty employee in this ocean of 2500 employees. But the good aspect is that it is open-
Dedicated departments were working within this logistics company but there were a few wolves, who would gradually eat up the company’s reputation at some point in time. To manage them, a new system had to be introduced and without asking the management’s permission, I spent my nights, framing policies in such a way that no employee can escape the ‘eagle’s eye’. Once it was ready, I presented it to the G.M. of the company and he was quite impressed. My journey as a CCO began with a 2-minute presentation.
As a person with a high degree of technical skill and managerial capabilities, I’m highly ambitious and I love to explore new spheres of work rather than sticking to the old routine of a 9 to 5 job
Take us through your educational background and professional journey.
I earned a Masters in Computer applications and joined as a data analyst in an organization when I was 23. After a year, I got associated with Agarwal Group where my career scaled to managerial roles and I was in a position of making decisions.
Becoming a woman leader came along with a couple of challenges. The major hitch I faced in the initial stage was from my family members and relatives. They were shocked about a woman entering into the
What were the initial challenges that taught you the basic lessons of developing, implementing, and managing the compliance issues for a large organization?
The founder chairman, late Shri Satyanarayan Agrawal, was not born with a silver spoon. He and his brothers struggled hard to reach this level and this reflects in their attitude towards their employees. But challenges came in because of co-workers and colleagues. Introducing new thoughts in an age-old culture is a very difficult task. As a millennial, I had a lot of ideas to be implemented and changing the style of working. I understood that we need to change for growth. When I started implementing the new policies and procedures in compliance with laws, it reminded me of the historical figure, Raja Ram Mohan Roy, who tried to remove the social evil of ‘sati’ from the society. Imbibing a safety culture with legal compliance in a country like India, where the general attitude is “Chalta hai”, it is extremely difficult.
What are some of the latest technologies deployed in the management of regulatory compliances to benefit the organization?
Firstly, the installation of on-board cameras in our tankers to track driver behavior and to take remedial actions for the same. Secondly, a sanitizing cabin and a steam releasing device installed for employees due to the pandemic.
Nisha Goswami, CCO
• Becoming a CCO in a short span
• Achieving zero tanker incidents after the policies, procedures and guidelines were implemented. Thus saving the company’s extra holes in the pockets.
Gandhidham, Kandla, Mundra, Jamnagar, Vadodra, Kadodra, Hazira, Barmer, Delhi, Panipat, Dhumad, Rajkot, Ahmedabad, Pipavav, Cochin, Mangalore, and Porbandar